General Information
just-VOIP is part of justphone Telecoms, a Telephone Service Provider based in the UK. We operate modern Telephone Exchanges – technically known as “Class 5 Soft Switches” – which provide internet call services using VOIP and SIP to our international base of private and small business customers.
Use just-VOIP for low cost international calling and RCS communication. 21st Century Technology in Action for VOIP Calls.
Our mission is:
“To bring to consumers and businesses 21st Century international quality calling and straightforward products, at reasonable prices.”
Initially the company was formed to meet the growing demands of the UK phonecard (calling card) market. In 1998 we foresaw the importance of the Internet and produced our own web-sites: we pioneered the Calling Account product – or cyber phonecard – or rechargeable virtual phonecard as described by Wikipedia.
Now the just-VOIP Calling Account features are extensive, and our international telecom services are available for use by customers all over the world, including specialised locations such as offshore rigs or ships. We are an internet business with partners and customers using our services around the globe.
Our Products and Services
Our main product is the prepaid VOIP Calling Account, which is supported by the following applications:
- Browser Web Applications (WAM)
- Smartphone Applications
- A Softphone or Desktop Application
just-VOIP also provides FREE advice on the most suitable UK Broadand Products for customers and FREE advice on the best available UK SIM card and eSIM Packages for Voice and Data
We provide a number of short “How To..” Videos on our justphone You Tube Telecoms Channel to help Customers and Potential Customers
With our WAM Browser App you have secure access to your Calling Account online so that you can check your call rates and charges, see access or roaming numbers (Euro) view your call-records, set up speed-dials, register your own phone numbers to your Calling Account and much more.
WHAT ARE THE KEY WAM FEATURES?
- Making Internet Calls – through the sotfphone (desktop app) – for the euro Calling Account see “How to” video on Youtube
- Making Internet Calls euro Calling Account – from your Mobile phone – see “How to.. Instal” and “How to ..Make Internet Calls” 2 more videos on Youtube
- Call Rates – the current cost per minute in US$ or Euros
- Call Records – view your call records
- Free smartphone app (Euro) – make internet calls to anywhere – see our “How to Locate and Instal” Video and “How to Make Calls” Video for Your Dialler – available from Google Playstore (Android phones) and Apple iTunes (iPhones)
- Transaction History – view credits/debits to your account
- Register your own phone numbers CLI/ANI (Up to 9) – add or change anytime
- Change your Calling Account Password
Secure access to WAM is with the username and personal password assigned to your Calling Account. You may re-set your own password anytime
HOW DO I USE MY WAM WEB BROWSER?
- New Calling Account Customers will receive their secure WAM log-in or access details via their “welcome e-mail” from customer services.
- euro-based Service where your username ends in *justphonebv please use My WAM
- If you are an existing customer, and if you need a reminder for your personal access details to WAM, please contact us at admin@justphone.co.uk
FREE UK Broadband Report
As a VOIP service provider. the Broadband Service used to enable just-VOIP Calling is particularly important, and so we have built a new website dedicated to UK Broadband.
Low Broadband speeds will adversely affect the quality of any VOIP calls and may well mean that many of the extra services provided with our just-VOIP service, such as Video Conferencing, may not perform correctly.
Because of the move away from traditional telephony in the UK to VOIP services, UK customers will need to have a VOIP provider package connected with their new Broadband services, and they will also need to consider whether International Calls should be a part of that new “package”. This is where just-VOIP can help!
We have provided a new FREE UK Broadband Advisory service to guide customers and potential customers in the UK as to what Broadband Services are available in their area. The Report is for UK Homeowners, Homeworkers and Businesses.
The new justbroadband site provides a great deal of information about the UK Broadband market, the types of broadband available, the new sevices on the way including fibre optic and 5G, and a simple explanation of the terminology and technical descriptions in use.
Customer Service 24/7
We pride ourselves on giving great Customer Service – hence our Motto “Low Rates, Best Service”.
In our experience, our customers very much appreciate being able to have a quick solution from us to any issue they may have.
So many of the larger companies today have automated “help” systems, with offshore Call Center support, and have no concept of how important a quick response is to a customer.
We rely on our 24/7 very smart AI Assistant (We Are Here).
If you cannot get the information you need, please leave your name and email address on the chat and we will respond directly.
Apart from low call costs and innovative products, justphone has also concentrated on giving outstanding customer service – LOW RATES, BEST SERVICE.
For service faults, our FAQS and Customer Charter or Terms of Use provide more information about the level of support available.
Support queries are first supported 24/7 with Live Chat – “We Are Here”
Customer Service is also available by:
- Completing Our Contact Form
- e-mail directly to admin@justphone.co.uk
Support queries are first supported 24/7 with Live Chat – “We Are Here”
If your telecoms needs do not appear to be catered for on this site, then please let us know – we will find the solution.
