just-VOIP Fault Reporting
Please bear in mind that, apart from general system failures which are very rare, the resolution of faults and in particular the time taken will depend on: the quality of…
Customer Service Beyond Service Hours
Contact/emails received until 12.00 Midnight GMT, will usually be dealt with within 1/2-2 hours. Communication received after midnight and up to 7.00 am are very often also dealt with within…
Service Hours
Our normal Customer Service hours are 08:00 until 22:00 GMT daily. By this we mean we should respond to any e-mail query during these hours. Please note, we never make…