Will my account expire?
Yes, the Account will expire six (6) months after last usage. So make sure that you make at least one call every six months.
If I decide to terminate my account can I get a refund?
Yes, we will refund you the credit remaining on the account less an administration fee of 10% (minimum fee £5.00 - or other currency equivalent).
How do I pay for opening or topping up a Calling Account?
You can pay on-line using a credit card or debit card, or with a PayPal Account. If you have a US$ Calling Account, you can top up instantly with the…
How are calls charged?
Calls are charged in one minute increments.
Is there a minimum call cost?
Yes. There is a minimum charge of 5c.
What is the minimum start up cost of a VOIP Calling Account?
£10 GBP / 10 US$ / or 10 Euros – this is an advance against calling costs.
Can I switch my call credit between a US$ and Euro Calling Account?
Certainly. The minimum transfer of credit from one existing Calling Account to another is US $10 or £10 or 10 Euros. To set up a second Calling Account requires a…
Do I have to pay in $US for credit to my US$ Calling Account?
The currency associated with your US$ Calling Account is determined on sign up, and may be either GBP£ US$ or Euros. Subsequent payments ideally should be made in the same…