What is a Calling Account?
A Calling Account we describe as a back-up telephone service to complement - and not to replace - the existing home or business telecom service provided by your local home…
Can I speak to someone?
In our experience, any telephone query we have ever had has been transferred to either an engineer or accounting, which has delayed the process. So we recommend e-mail contact or…
Who are justphone?
We have been servicing our customer for 20 years now and have developed into a telecoms provider offering new internet based services, but with the emphasis on international calling. Please…
Can I have both a US$ and Euro Calling Account?
Certainly. Some of our customers have both Euro and US$ VOIP Calling Accounts
Why do you provide both US$ and Euro Calling Accounts?
Each service has different routing available and is run from separate secure servers (or exchanges/telecom switches) and with different base currencies relating to the location of the Network providers. Having…
Can I get an incoming number for my VOIP service? What does it cost?
Yes - for the US$ VOIP Calling Account there are private numbers available from the UK and the USA. The cost is 0.50US$ per month and can easily be set…
What happens if my ISP tries to block VOIP services?
just-VOIP apps have an inbuilt VPN programme which has been very effective in preventing the blocking of SIP calls.
Can I use just-VOIP with my dial-up Internet?
Theoretically, it is possible, but we do not recommend it.
What do I need to use just-VOIP?
1. For PC to phone operation, you will need a PC or Laptop or Tablet or similar device with the just-VOIP Browser App or desktop dialler (softphone software) plus Microphone/speakers…
How good is the quality and will it replace my existing service?
The quality of VOIP Internet calls has improved dramatically and is now similar to Mobile phone call quality - which can cost up to 30 times more. However, it is…