What is the minimum start up cost of a VOIP Calling Account?
£10 GBP / 10 US$ / or 10 Euros – this is an advance against calling costs.
Can I switch my call credit between a US$ and Euro Calling Account?
Certainly. The minimum transfer of credit from one existing Calling Account to another is US $10 or £10 or 10 Euros. To set up a second Calling Account requires a…
Can I have both a US$ and Euro Calling Account?
Certainly. Some of our customers have both Euro and US$ VOIP Calling Accounts
Do I have to pay in $US for credit to my US$ Calling Account?
The currency associated with your US$ Calling Account is determined on sign up, and may be either GBP£ US$ or Euros. Subsequent payments ideally should be made in the same…
Why do you provide both US$ and Euro Calling Accounts?
Each service has different routing available and is run from separate secure servers (or exchanges/telecom switches) and with different base currencies relating to the location of the Network providers. Having…
How do I make free calls to other just-VOIP users?
This is now available through the justphone app or the Web Browser App - known as "Chat" it is essntially a free chat service (like What's app for example) and…
Do I have to use the SIP phones you recommend?
No you do not. However, we will be unable to support any other if you have difficulties in using the service.
Do I have to use the Softphone Software you recommend?
No you do not. However, we will be unable to support any other if you have difficulties in using the service.
How do I set-up the telephones?
By reference to the manufacturers' instructions. The only items of information you will need from us are the Username, Password and IP address of the service, which will be in…
How can I get the recommended SIP telephones?
The recommended hardware devices are available through reputable distributors. We will not normally supply them to you. You need to order them directly from the firm or a recognised distributor.