How do I set-up the Softphone Software?
For set-up, please follow the installation instructions for the software, followed by our simple instructions in our welcome email.
Where can I get the Dialler or Softphone software?
You can in fact use many different types of SIP Softphone software. Currently, we recommend our own Applications which are listed on this page. We will advise you where to…
When can I start using my just-VOIP service?
Your service is "live" when you receive your welcome email and instructions plus your Username Password Web ID and/or IP address. For Smartphone or PC to phone, you can start…
How do I sign up for a VOIP Calling account?
You simply complete the just-VOIP account application and we will send you by e-mail, your Username, Password, Web ID and (if needed) the IP address of the service. You will…
Can I get an incoming number for my VOIP service? What does it cost?
Yes - for the US$ VOIP Calling Account there are private numbers available from the UK and the USA. The cost is 0.50US$ per month and can easily be set…
What happens if my ISP tries to block VOIP services?
just-VOIP apps have an inbuilt VPN programme which has been very effective in preventing the blocking of SIP calls.
Can I use just-VOIP with my dial-up Internet?
Theoretically, it is possible, but we do not recommend it.
What do I need to use just-VOIP?
1. For PC to phone operation, you will need a PC or Laptop or Tablet or similar device with the just-VOIP Browser App or desktop dialler (softphone software) plus Microphone/speakers…
How good is the quality and will it replace my existing service?
The quality of VOIP Internet calls has improved dramatically and is now similar to Mobile phone call quality - which can cost up to 30 times more. However, it is…
What is VOIP? Do I need a fixed IP address (No NAT)?
VOIP stands for Voice Over Internet Protocol. No - the service will support devices operating in DCHP mode or with fixed IP addresses.