A detailed Look at Frequently Asked Questions about the just-VOIP service

These FAQs are separated into Categories for ease of Use

Financial

a

Will my account expire?

Posted on July 3, 2020

Yes, the Account will expire six (6) months after last usage. So make sure that you make at least one call every six months.

Category: Financial
Permalink

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top
a

What is the minimum start up cost of a VOIP Calling Account?

Posted by admin on July 3, 2020

£10 GBP / 10 US$ / or 10 Euros – this is an advance against calling costs.

Category: Financial
Permalink

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top
a

Is there a minimum call cost?

Posted on July 3, 2020

Yes. There is a minimum charge of 5c.

Category: Financial
Permalink

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top
a

If I decide to terminate my account can I get a refund?

Posted on July 3, 2020

Yes, we will refund you the credit remaining on the account less an administration fee of 10% (minimum fee £5.00 – or other currency equivalent).

Category: Financial
Permalink

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top
a

How do I pay for opening or topping up a Calling Account?

Posted by admin on July 3, 2020

You can pay on-line using a credit card or debit card, or with a PayPal Account. If you have a US$ Calling Account, you can top up instantly with the maximum call credit bonus using your justphone app or the WAM top up process.

Category: Financial
Permalink

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top
a

How are calls charged?

Posted on July 3, 2020

Calls are charged in one minute increments.

Category: Financial
Permalink

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top
a

Do I have to pay in $US for credit to my US$ Calling Account?

Posted by admin on July 3, 2020

The currency associated with your US$ Calling Account is determined on sign up, and may be either GBP£ US$ or Euros. Subsequent payments ideally should be made in the same currency, but it is not a requirement.

Category: Financial
Permalink

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top
a

Can I switch my call credit between a US$ and Euro Calling Account?

Posted on July 3, 2020

Certainly. The minimum transfer of credit from one existing Calling Account to another is US $10 or £10 or 10 Euros. To set up a second Calling Account requires a transfer of £25 or currency equivalent

Category: Financial
Permalink

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top