A detailed Look at Frequently Asked Questions about the just-VOIP service

These FAQs are separated into Categories for ease of Use

Equipment

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Where can I get the Dialler or Softphone software?

Posted by admin on July 3, 2020

You can in fact use many different types of SIP Softphone software. Currently, we recommend our own Applications which are listed on this page. We will advise you where to download any other recommended Diallers

Category: Equipment
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How do I set-up the telephones?

Posted on July 3, 2020

By reference to the manufacturers’ instructions. The only items of information you will need from us are the Username, Password and IP address of the service, which will be in your welcome email, after you sign up

Category: Equipment
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How do I set-up the Softphone Software?

Posted by admin on July 3, 2020

For set-up, please follow the installation instructions for the software, followed by our simple instructions in our welcome email.

Category: Equipment
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How can I get the recommended SIP telephones?

Posted on July 3, 2020

The recommended hardware devices are available through reputable distributors. We will not normally supply them to you. You need to order them directly from the firm or a recognised distributor.

Category: Equipment
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Do I have to use the Softphone Software you recommend?

Posted on July 3, 2020

No you do not. However, we will be unable to support any other if you have difficulties in using the service.

Category: Equipment
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Do I have to use the SIP phones you recommend?

Posted on July 3, 2020

No you do not. However, we will be unable to support any other if you have difficulties in using the service.

Category: Equipment
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